MeetKai Metaverse Services will hereby be referred to as MKMS.
MeetKai Inc. can be referred to as MeetKai.
Navigable ads on MKMS publisher partners include the ability to navigate to permanent, physical locations directly from them, either as a primary or secondary action. Non-navigable ads do not target such locations, and therefore do not trigger any navigation-related actions.
“Owner” advertisements are ads promoting businesses that inhabit their advertised physical locations.
“Guest” advertisements are ads promoting products, services or events present in such businesses. “Guest” advertisement on MKMS should meet the guidelines below:
Logos and banner images should represent the “Guest” brand only. Location names should be the physical location names alone, for drivers to understand where the service/product is offered at.
This policy explains the privacy practices of Meetkai and its advertising affiliates ("Meetkai") as they relate to the purchase and display of advertising space from MeetKai (the "Advertising Services") (which, along with other services offered by MeetKai to its users, are collectively referred to as, "the Services").
It describes how MeetKai collects and uses your personal information and the rights and options available to you.
Our user Privacy Policy explains what information we collect as part of the mapping, GPS navigation and community based services and Carpool services offered to users by our advertising partners (the "Website").
This policy is incorporated into MeetKai’s Advertising Terms and Conditions which apply to your participation in MKMS advertising programs, respectively (the "Terms of Use" or the "Terms").
If you have any questions about this Privacy Policy, or if you believe that your privacy has been compromised in the course of using the Services, please contact Meetkai at: support@kaimetaverse.com. You may send MeetKai other requests, responses, questions and complaints by email at: support@kaimetaverse.com.
When you register to MeetKai’s Advertising Services and wish to purchase from MeetKai advertising space to be used for displaying your Ads on the Application, you will be required to provide MeetKai with certain details. MeetKai will ask you to provide information about your business including, without limitation:
Bear in mind that false, incorrect, or out-dated information may impair MeetKai’s ability to provide you with the Advertising Services and to contact you when necessary. MeetKai will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to register with the Advertising Services.
MeetKai may use your information for the following purposes only:
MeetKai does not sell, rent or lease your personal information to third parties for any of their marketing purposes.
MeetKai will not share your personal information with others, without your consent, except for the following purposes and to the extent necessary in MeetKai's good-faith discretion:
You can always review and update your Advertiser account information (such as billing details) at your Account Settings page.
If you find that the information on your account is not accurate, complete or updated, then you must make all necessary changes to correct it. Please keep in mind that false, incorrect, or outdated information may prevent you from registering with the Services and impair the ability to provide you with Services.
If your Advertiser account includes any personal information, our treatment of such personal information would also be in accordance with Meetkai end user Privacy Policy.
MeetKai considers information security to be a top priority. MeetKai services are built with strong security features that continuously protect your information. MeetKai implements systems, applications and procedures to secure your personal information, to minimize the risk of theft, damage, loss of information, or unauthorized access or use of information. For example, we review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems. In addition, we restrict access to personal information to MeetKai employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. However, these measures are unable to provide absolute assurance. Therefore, although MeetKai takes great efforts to protect your personal information, MeetKai cannot guarantee and you cannot reasonably expect that MeetKai’s databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
MeetKai may from time to time change the terms of this policy. Substantial changes will take effect 30 days after MeetKai has posted an initial notification on the Website's homepage or any other relevant web pages. Other changes will take effect 7 days after their initial posting on the Website. However, if MeetKai amends this policy to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required. You agree to be bound by any of the changes made in the terms of this policy. Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Services.
We want to support a healthy digital advertising ecosystem—one that is trustworthy and transparent, and works for users, advertisers, and publishers. The purpose of this help center is to help you build MeetKai Ads campaigns that align with our advertising policies listed below. These policies are designed not only to abide by laws but to ensure a safe and positive experience for our users. This means that our policies prohibit some content that we believe to be harmful to users and the overall advertising ecosystem.
We use a combination of automated and human evaluation to ensure MeetKai Ads comply with these policies.
Our advertising policies cover four broad areas:
Click through the policies below for policy definitions, examples, and troubleshooting steps.
MeetKai Ads prohibits the sale or promotion for sale of counterfeit goods. Counterfeit goods contain a trademark or logo that is identical to or substantially indistinguishable from the trademark of another. They mimic the brand features of the product in an attempt to pass themselves off as a genuine product of the brand owner. This policy applies to the content of your ad and your website or app.
We want to help keep people safe both online and offline, so we don't allow the promotion of some products or services that cause damage, harm, or injury.
Examples of dangerous content: Recreational drugs (chemical or herbal); psychoactive substances; equipment to facilitate drug use; weapons, ammunition, explosive materials and fireworks; instructions for making explosives or other harmful products; tobacco products.
We value honesty and fairness, so we don't allow the promotion of products or services that are designed to enable dishonest behavior.
Examples of products or services that enable dishonest behavior: Hacking software or instructions; services designed to artificially inflate ad or website traffic; fake documents; academic cheating services.
We value diversity and respect for others, and we strive to avoid offending users, so we don’t allow ads or destinations that display shocking content or promote hatred, intolerance, discrimination, or violence.
Examples of inappropriate or offensive content: bullying or intimidation of an individual or group, racial discrimination, hate group paraphernalia, graphic crime scene or accident images, cruelty to animals, murder, self-harm, extortion or blackmail, sale or trade of endangered species, ads using profane language.
We want ads across the MeetKai Network to be useful, varied, relevant, and safe for users. We don’t allow advertisers to run ads, content, or destinations that attempt to trick or circumvent our ad review processes.
Examples of abuse of the ad network: promoting content that contains malware; "cloaking" or using other techniques to hide the true destination that users are directed to; "arbitrage" or promoting destinations for the sole or primary purpose of showing ads; promoting "bridge" or "gateway" destinations that are solely designed to send users elsewhere; advertising with the sole or primary intent of gaining public social network endorsements from the user; "gaming" or manipulating settings in an attempt to circumvent our policy review systems.
We want users to trust that information about them will be respected and handled with appropriate care. As such, our advertising partners should not misuse this information, nor collect it for unclear purposes or without appropriate disclosures or security measures.
Examples of user information that should be handled with care: full name; email address; mailing address; phone number; national identity, pension, social security, tax ID, health care, or driver's license number; birth date or mother's maiden name in addition to any of the above information; financial status; political affiliation; sexual orientation; race or ethnicity; religion.
Examples of irresponsible data collection & use: obtaining credit card information over a non-secure server, promotions that claim to know a user's sexual orientation or financial status.
We want users to trust the ads on our platform, so we strive to ensure ads are clear and honest, and provide the information that users need to make informed decisions. We don’t allow ads or destinations that deceive users by excluding relevant product information or providing misleading information about products, services, or businesses.
Examples of misrepresentation: omitting or obscuring billing details such as how, what, and when users will be charged; omitting or obscuring charges associated with financial services such as interest rates, fees, and penalties; failing to display tax or license numbers, contact information, or physical address where relevant; making offers that aren't actually available; making misleading or unrealistic claims regarding weight loss or financial gain; collecting donations under false pretenses; "phishing" or falsely purporting to be a reputable company in order to get users to part with valuable personal or financial information.
The policies below cover content that is sometimes legally or culturally sensitive. Online advertising can be a powerful way to reach customers, but in sensitive areas, we also work hard to avoid showing these ads when and where they might be inappropriate.
For that reason, we allow the promotion of the content below, but on a limited basis. These promotions may not show to every user in every location, and advertisers may need to meet additional requirements before their ads are eligible to run. Note that not all ad products, features, or networks are able to support this restricted content. Further details can be found in the Policy Center.
MeetKai is committed to delivering a safe and trustworthy ad experience for all users. That’s why we limit serving certain types of ad categories for users that aren't signed in or users that our systems indicate are under 18.
Ads should respect user preferences and comply with legal regulations, so we don't allow certain kinds of sexual content in ads and destinations. Some kinds of sexual content in ads and destinations are allowed only if they comply with the policies below and don't target minors, but they will only show in limited scenarios based on user search queries, user age, and local laws where the ad is being served.
Examples of restricted sexual content: Visible genitalia and female breasts, hook-up dating, sex toys, strip clubs, sexually suggestive live chat, and models in sexualized poses.
We abide by local alcohol laws and industry standards, so we don’t allow certain kinds of alcohol-related advertising, both for alcohol and drinks that resemble alcohol. Some types of alcohol-related ads are allowed if they meet the policies below, don’t target minors, and target only countries that are explicitly allowed to show alcohol ads.
Examples of restricted alcoholic beverages: beer, wine, sake, spirits or hard alcohol, Champagne, fortified wine, non-alcoholic beer, non-alcoholic wine, and non-alcoholic distilled spirits.
We abide by local copyright laws and protect the rights of copyright holders, so we don’t allow ads that are unauthorized to use copyrighted content.
We support responsible gambling advertising and abide by local gambling laws and industry standards, so we don’t allow certain kinds of gambling-related advertising. Gambling-related ads are allowed if they comply with the policies below and the advertiser has received the proper MeetKai Ads certification. Gambling ads must target approved countries, have a landing page that displays information about responsible gambling, and never target minors. Check local regulations for the areas you want to target.
Examples of restricted gambling-related content: physical casinos; sites where users can bet on poker, bingo, roulette, or sports events; national or private lotteries; sports odds aggregator sites; sites offering bonus codes or promotional offers for gambling sites; online educational materials for casino-based games; sites offering "poker-for-fun" games; non-casino-based cash game sites.
We are dedicated to following advertising regulations for healthcare and medicine, so we expect that ads and destinations follow appropriate laws and industry standards. Some healthcare-related content can’t be advertised at all, while others can only be advertised if the advertiser is certified with MeetKai and targets only approved countries. Check local regulations for the areas you want to target.
We support responsible political advertising and expect all political ads and destinations to comply with local campaign and election laws for any areas they target. This policy includes legally mandated election “silence periods”.
Examples of political content: promotion of political parties or candidates, political issue advocacy.
We want users to have adequate information to make informed financial decisions. Our policies are designed to give users information to weigh the costs associated with financial products and services, and to protect users from harmful or deceitful practices. For the purposes of this policy, we consider financial products and services to be those related to the management or investment of money and cryptocurrencies, including personalized advice.
When promoting financial products and services, you must comply with state and local regulations for any region or country that your ads target — for example, include specific disclosures required by local law. Advertisers are expected to do their own research on the local regulations for any location their ads target.
There are multiple factors that determine when trademarks can be used in ads. Along with the factors described in our Policy Center, these policies apply only when a trademark owner has submitted a valid complaint to MeetKai.
You’re always responsible for ensuring that you comply with all applicable laws and regulations, in addition to MeetKai’s advertising policies, for all of the locations where your ads are showing.
We restrict certain kinds of businesses from advertising with us to prevent users from being exploited, even if individual businesses appear to comply with our other policies. Based on our own continuous reviews, and feedback from users, regulators, and consumer protection authorities, we occasionally identify products or services that are prone to abuse. If we feel that certain kinds of businesses pose an unreasonable risk to user safety or user experience, then we may limit or stop related ads from running.
There are multiple factors that determine access to advanced ad formats and features on MeetKai Ads. Certain ad formats are not available for all advertisers until they meet our specific requirements or complete the certification process.
Advertisers may not run personalized ads on content set as made for kids. See here for categories restricted for advertising on made for kids content.
We want to deliver ads that are engaging for users without being annoying or difficult to interact with, so we've developed editorial requirements to help keep your ads appealing to users. We've also specified technical requirements to help users and advertisers get the most out of the variety of ad formats we offer.
In order to provide a quality user experience, MeetKai requires that all ads, assets, and destinations meet high professional and editorial standards. We only allow ads that are clear, professional in appearance, and that lead users to content that is relevant, useful, and easy to interact with.
Examples of promotions that don't meet these editorial and professional requirements: overly generic ads that contain vague phrases such as "Buy products here" gimmicky use of words, numbers, letters, punctuation, or symbols such as FREE, f-r-e-e, and F₹€€!!
We want consumers to have a good experience when they click on an ad, so ad destinations must offer unique value to users and be functional, useful, and easy to navigate.
Examples of promotions that don't meet destination requirements: a display URL that does not accurately reflect the URL of the landing page, such as "google.com" taking users to "gmail.com" sites or apps that are under construction, parked domains, or are just not working sites that are not viewable in commonly used browsers sites that have disabled the browser's back button.
To help us keep ads clear and functional, advertisers must meet our technical requirements.
In order to help you provide a quality user experience and deliver attractive, professional-looking ads, we only allow ads that comply with specific requirements for each ad format. Review the requirements for all ad formats that you're using.
Note that we don't allow Non-family safe ads in image ads, video ads, and other non-text ad formats.
Advertisers participating in beta programs of new ad formats should reach out to their MeetKai Ads representatives or MeetKai Ads customer support to learn about format-specific policy requirements.
Examples of ad format requirements: character limits for the ad headline or body, image size requirements, file size limits, video length limits, aspect ratios.
MeetKai Ads enables businesses of all sizes, from around the world, to promote a wide variety of products, services, applications, and websites on MeetKai and across our network. We want to help you reach existing and potential customers and audiences. However, to help create a safe and positive experience for users, we listen to their feedback and concerns about the types of ads they see. We also regularly review changes in online trends and practices, industry norms, and regulations. And finally, in crafting our policies, we also think about our values and culture as a company, as well as operational, technical, and business considerations. As a result, we have created a set of policies that apply to all promotions on the MeetKai Ad Partners.
MeetKai requires that advertisers comply with all applicable laws and regulations and the MeetKai policies described above. It's important that you familiarize yourself with and keep up to date on these requirements for the places where your business operates, as well as any other places your ads are showing. When we find content that violates these requirements, we may block it from appearing, and in cases of repeated or egregious violations, we may stop you from advertising with us.
We want ads across the MeetKai Network to be useful, varied, relevant, and safe for users. We don’t allow advertisers to run ads, content, or destinations that attempt to trick or circumvent our ad review processes.
Below are some examples of what to avoid in your ads.
These requirements apply to your ads and any software that your site or app either hosts or links to, regardless of whether the software is promoted through the MeetKai advertising network. The following is not allowed:
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
The following is not allowed:
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
To help us keep ads clear and functional, advertisers must meet our technical requirements.
Manipulation of ad components (text, image, videos, domain, or subdomains) in an attempt to bypass detection and / or enforcement action.
Examples (non-exhaustive): Misspelling prohibited words or phrases to avoid ad disapproval; manipulating trademark terms in the ad text, domain, subdomain, or logo to avoid restrictions on the use of that trademark; using invisible UNICODE characters in ads that add no value to the ad content for users, manipulating images or videos to hide policy violating content.
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
Engaging in practices that circumvent or interfere with MeetKai’s advertising systems and processes, or attempts to do so.
Examples (non-exhaustive):
We take violations of this policy very seriously and consider them egregious. An egregious violation of the MeetKai Ads policies is a violation so serious that it is unlawful or poses significant harm to our users. In determining whether an advertiser or destination is violating this policy, we may review information from multiple sources including your ad, website, accounts, and third-party sources. If we find violations of this policy, we will suspend your MeetKai Ads accounts upon detection and without prior warning, and you will not be allowed to advertise with us again.
Note: We may take action on an advertiser’s account based on, for example, adverse regulatory warnings, settlements, or rulings about an advertiser’s advertising practices, or direct complaints from users or businesses.
The following is not allowed:
Examples (non-exhaustive): Keyword stuffing, cloaking, sneaky redirects, doorway pages, spamming social network sites.
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
It’s important that our advertising experience across MeetKai products is useful, informative, and above all, safe for all our users. That’s why we work to ensure that the advertising content shown on MeetKai’s products protects kids and families, too.
MeetKai’s Default Treatment Policy implements additional safeguards to filter sensitive ad categories eligible to serve to users that aren't signed in or users that our systems indicate are under 18.
In addition to ads that are prohibited from serving based on our existing policies, MeetKai may limit the following types of ads from serving to people who our systems indicate are under 18. Please note that this list isn’t comprehensive:
MeetKai may adjust the types of ad content and formats that are restricted under its Default Treatment Policy as appropriate or required.
We want users to trust the ads on our platform, so we strive to ensure ads are clear and honest, and provide the information that users need to make informed decisions. We don’t allow ads or destinations that deceive users by excluding relevant product information or providing misleading information about products, services, or businesses.
Below are some examples of what to avoid in your ads.
The following is not allowed:
Scamming users by concealing or misstating information about the advertiser’s business, product, or service.
Examples (non-exhaustive):
Ad destinations that use “phishing” techniques to gather user information.
Examples (non-exhaustive): Examples (non-exhaustive): Sites that trick users into revealing their personal information by mimicking a trusted entity such as a browser or bank.
Note: We may take action on an advertiser's account based on, for example, adverse regulatory warnings, settlements, or rulings about an advertiser’s business practices, or direct complaints from businesses and other entities about impersonation.
We take violations of this policy very seriously and consider them egregious. An egregious violation of the MeetKai Ads policies is a violation so serious that it is unlawful or poses significant harm to our users. In determining whether an advertiser or destination is violating this policy, we may review information from multiple sources including your ad, website, accounts, and third-party sources. If we find violations of this policy, we will suspend your MeetKai Ads accounts upon detection and without prior warning, and you will not be allowed to advertise with us again.
The following is not allowed:
We take violations of this policy very seriously and consider them egregious. An egregious violation of the MeetKai Ads policies is a violation so serious that it is unlawful or poses significant harm to our users. In determining whether an advertiser or destination is violating this policy, we may review information from multiple sources including your ad, website, accounts, and third-party sources. If we find violations of this policy, we will suspend your MeetKai Ads accounts upon detection and without prior warning, and you will not be allowed to advertise with us again.
The following is not allowed:
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
The following is not allowed:
Failure to clearly and conspicuously disclose the payment model or full expense that a user will bear.
The following is not allowed:
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
The following is not allowed:
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
The following is not allowed:
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
The following is not allowed:
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
The following is not allowed:
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
The following is not allowed:
Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at least 7 days, prior to any suspension of your account.
Ads should respect user preferences and comply with legal regulations, so we don't allow certain kinds of sexual content in ads and destinations. Some kinds of sexual content in ads and destinations are allowed only if they comply with the policies below and don't target minors, but they will only show in limited scenarios based on user search queries, user age, and local laws where the ad is being served.
Ads that feature or promote the following types of sexual content are strongly restricted. They will only serve based on the following conditions:
Ads that feature or promote the following types of sexual content categories are moderately restricted. They will only serve based on the following conditions:
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
The following is not allowed:
The following is not allowed:
The following is not allowed:
The following is not allowed:
The following is not allowed:
Check your scripts for abusive or excessive activity and then edit them to comply with these policies.
Sub-Processor
Location
Category
Purpose
Data Exported
Supabase, Inc.
Singapore
Campaign User Request
Transaction Information for deduplication of ads.
UserData for Campaign Management
Google, Inc.
USA
Campaign User Request
Fraudulent Data Detection, Error Logging, Serving Ad Requests
UserData